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Contact Us

GET IN TOUCH

Have questions about our treatments or ready to book your appointment? Our team is here to help you begin your luxury skincare and wellness experience.

BOOK YOUR EXPERIENCE

Select Your Treatment

Choose your service and reserve your appointment online.

Contact Meraki Luxury Spa:

16000 Park Ten Pl

Unit 101

Houston, TX 77084

United States

8326862969

PERSONALIZED CARE

Need A House Call Or Custom Treatment Plan?

Submit your information below and our team will personally reach out to create a customized wellness experience tailored to your needs.

Terms of Service

TERMS OF SERVICE

Effective Date: 5/30/2026

By accessing our website, booking an appointment, or receiving services, you agree to the following Terms of Service.

1. SERVICES

We provide professional spa, wellness, beauty, skincare, and related services. Service availability may vary and is subject to scheduling and provider availability.

2. APPOINTMENT BOOKINGS

A non-refundable $50 deposit is required to reserve an appointment. The deposit will be applied toward the total cost of your service.

Appointments are not guaranteed until the deposit has been received and confirmed.

3. CANCELLATION POLICY

Appointments must be canceled or rescheduled at least 24 hours before the scheduled appointment time.

Appointments canceled with less than 24 hours' notice will result in the forfeiture of the $50 deposit.

4. NO-SHOW POLICY

Clients who fail to attend their scheduled appointment without notice will be considered a no-show and will forfeit their deposit.

Future appointments may require full prepayment at our discretion.

5. LATE ARRIVAL POLICY

Clients are granted a 15-minute grace period.

Arrivals exceeding 15 minutes may result in a shortened service, rescheduling, or cancellation based on scheduling availability. Deposits may be forfeited for appointments that cannot be accommodated due to late arrival.

6. REFUND POLICY

All deposits, services, packages, memberships, and gift certificate purchases are non-refundable.

No refunds will be issued for completed services, missed appointments, or late cancellations.

7. MOBILE SERVICES & HOUSE CALLS

Mobile services and house call appointments may be available upon request.

Availability, travel fees, service areas, and appointment requirements vary depending on location and service type. Clients must contact us directly to discuss mobile service availability before booking.

Additional travel fees may apply.

8. COMMUNICATION CONSENT

By submitting your information through our website, booking platform, forms, or contact methods, you consent to receive communications via email, phone calls, and SMS regarding appointments, scheduling updates, promotions, and customer support.

• Message frequency varies

• Message and data rates may apply

• Reply STOP to unsubscribe

• Reply HELP for assistance

Consent is not a condition of purchase.

9. SERVICE RESULTS

Results may vary between individuals. We do not guarantee specific outcomes from any treatment, service, or wellness program.

Clients are responsible for disclosing any medical conditions, allergies, sensitivities, or other relevant health information before receiving services.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, services, treatments, or products.

11. INTELLECTUAL PROPERTY

All website content, branding, logos, photographs, text, graphics, and marketing materials are the property of the business and may not be copied, reproduced, or distributed without written permission.

12. MODIFICATIONS

We reserve the right to modify these Terms of Service at any time. Continued use of our website or services constitutes acceptance of any updated terms.

13. CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us directly using the information provided on our website.

Privacy Policy

PRIVACY POLICY

Effective Date: 5/30/2026

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our website, booking system, and communications.

1. INFORMATION WE COLLECT

We may collect the following information when you book an appointment, submit a form, contact us, or interact with our website:

• Name

• Email Address

• Phone Number

• Appointment Information

• Service Preferences

• Address Information (for mobile or house call services)

• Any information voluntarily submitted through forms, messages, or consultations

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Schedule and manage appointments

• Provide spa, wellness, and beauty services

• Send appointment confirmations and reminders

• Respond to inquiries and customer support requests

• Process deposits and payments

• Improve our services and customer experience

• Communicate promotions, updates, and special offers when permitted

3. SMS COMMUNICATIONS

By providing your phone number and opting in through our website, booking form, or other communication channels, you consent to receive SMS messages related to appointments, customer support, service reminders, promotions, and business updates.

• Message frequency varies

• Message and data rates may apply

• Reply STOP to unsubscribe

• Reply HELP for assistance

Consent to receive SMS messages is not a condition of purchase.

4. INFORMATION SHARING

We do not sell, rent, or trade your personal information.

Your information may be shared with trusted third-party service providers solely for business operations, including scheduling software, payment processors, customer relationship management (CRM) systems, email providers, and messaging platforms.

5. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, misuse, or loss.

While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. MOBILE SERVICES & LOCATION INFORMATION

For house calls or mobile appointments, we may collect and store address information solely for scheduling, travel planning, and service delivery purposes.

Location information is not sold or shared outside of the service providers necessary to facilitate your appointment.

7. YOUR RIGHTS

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the information provided on our website.

We will make reasonable efforts to respond to such requests in accordance with applicable laws.

8. COOKIES & WEBSITE ANALYTICS

Our website may use cookies and analytics tools to improve website performance, monitor visitor activity, and enhance the user experience.

These technologies do not collect sensitive personal information and may be disabled through your browser settings.

9. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. CONTACT INFORMATION

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us using the contact information provided on our website.

Contact

16000 Park Ten Pl

Unit 101

Houston, TX 77084

United States

8326862969

Unwind, rejuvenate, and experience personalized spa treatments designed to help you look and feel your best.

Opening hours

Mon - Fri: 8AM - 6PM

Saturday: 9AM - 4PM

Sunday: CLOSED

© Meraki Luxury Spa 2026 All Rights Reserved.